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Privacy
Policy 06.01.03
This privacy statement covers the site WWW.NIVEUSMEDIA.COM,
a web property of Niveus Media, Inc., a Calfornia corporation
("Niveus Media"). Niveus Media is commited to our
users’ privacy, Niveus Media has agreed to disclose
its information practices and have its privacy practices available
for your review.
1.
What personally identifiable information Niveus Media collects.
2.
What personally identifiable information third parties collect
through the Web site.
3.
What organization collects the information.
4.
How Niveus Media uses the information.
5.
With whom Niveus Media may share user information.
6.
What choices are available to users regarding collection,
use and distribution of the information.
7.
What types of security procedures are in place to protect
the loss, misuse or alteration of information under Niveus
Media control.
8.
How users can correct any inaccuracies in the information.
If
users have questions or concerns regarding this statement,
they should first contact web support via the web contact
form, http://www.niveusmedia.com/contact.htm .
Information
Collection and Use
Information
Collection
Niveus Media is the sole owner of the information collected
on WWW.NIVEUSMEDIA.COM. Niveus Media collects information
from our users at several different points on our Web site.
Registration
Visitors to the Niveus Store have the option of registering
their contact information. This information is only stored
to enhance the visitor's return visit. During registration
a user may give contact information (such as name and email
address). We use this information to contact the user about
services on our site for which he has expressed interest.
It is optional for the user to provide demographic information
(such as income level and gender), and unique identifiers
(such as, username and password), but encouraged so we can
provide a more personalized experience on our site.
Order
We request information from the user on our order form. A
user must provide contact information (such as name, email,
and shipping address) and financial information (such as credit
card number, expiration date). This information is used for
billing purposes and to fill customer’s orders. If we
have trouble processing an order, the information is used
to contact the user.
Information Use
Newsletter - Email addresses collected are used exclusively
for the Niveus Media Newsletter and are not shared with partners,
affiliates, or any entity other than Niveus Media.
Beta Survey - Contact and personal information is collected
and used for the purpose of evaluating potential beta user
and contacting those that are chosen. This information will
be saved so we may contact current applicants for future beta
program participation.
Profile
We store information that we collect through cookies, log
files, clear gifs, and/or third parties to create a profile
of our users. A profile is stored information that we keep
on anonymous users that details their viewing preferences.
This profile is used to tailor a user’s visit to our
Web site, and to direct pertinent marketing promotions to
them.
Cookies
A cookie is a piece of data stored on the user’s computer
tied to information about the user. Usage of a cookie is in
no way linked to any personally identifiable information while
on our site. We use [both] session ID cookies [and] persistent
cookies. For the session ID cookie, once users close the browser,
the cookie simply terminates. A persistent cookie is a small
text file stored on the user’s hard drive for an extended
period of time. Persistent cookies can be removed by following
Internet browser help file directions.
By setting a cookie on our site, users would not have to log
in a password more than once, thereby saving time while on
our site. If users reject the cookie, they may still use our
site. The only drawback to this is that the user will be limited
in some areas of our site. Persistent cookies enable us to
track and target the interests of our anonymous users to enhance
the experience on our site. See the “Profile”
section.
Log
Files
Like most standard Web site servers we use log files. This
includes internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, platform type,
date/time stamp, and number of clicks to analyze trends, administer
the site, track user’s movement in the aggregate, and
gather broad demographic information for aggregate use. IP
addresses, etc. are not linked to personally identifiable
information. We use a tracking utility called Urchin that
uses log files to analyze user movement.
Communications from the Site
Special
Offers and Updates
We send all new registered shoppers a welcoming email to verify
password and username. Established registered shoppers will
occasionally receive information on products, services, special
deals, and a newsletter. Out of respect for the privacy of
our users we present the option to not receive these types
of communications. Please see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for
contact information such as name and email address. Out of
respect for our users privacy we provide a way to opt-out
of these communications. Please see the Choice and Opt-out
sections. http://niveusmedia.com/newsletter.html
Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally,
users may not opt-out of these communications, though they
can deactivate their account. However, these communications
are not promotional in nature. Users may opt-out of these
communications. Please see our Choice and Opt-out section.
Customer
Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account
we reply via email or phone, in accordance with the users
wishes.
Sharing
Legal
Disclaimer
Though we make every effort to preserve user privacy, we may
need to disclose personal information when required by law
wherein we have a good-faith belief that such action is necessary
to comply with a current judicial proceeding, a court order
or legal process served on our Web site.
Aggregate
Information (non-personally identifiable)
We share aggregated demographic information with our partners
and advertisers. This is not linked to any personally identifiable
information.
These
are the instances in which we will share users’ personal
information:
We
DO NOT Share Personal Information with Third Parties except
our credit card processing company and shipping agents. See
Third Party Intermediaries.
Third
Party Intermediaries
We use an outside shipping company to ship orders, and a credit
card processing company to bill users for goods and services.
These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
Business
Transitions
In the event Niveus Media goes through a business transition,
such as a merger, being acquired by another company, or selling
a portion of its assets, users’ personal information
will, in most instances, be part of the assets transferred.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’
of having their information used for purposes not directly
related to our site at the point where we ask for information.
For example, our newsletter has an easy to use unsubscribe
feature, it will keep their email address off of our lists.
Users
who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications
by an opt-out mechanism on the Niveus Media Newsletter page
or the user may contact us. http://niveusmedia.com/contact.htm
Users
of our site are always notified when their information is
being collected by any outside parties. We do this so our
users can make an informed choice as to whether or not they
should proceed with services that require an outside party.
Links
This Web site contains links to other sites. Please be aware
that we, Niveus Media, are not responsible for the privacy
practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements
of each and every Web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site. [Discuss co-branding and/or framing
relations where the user may not know who is collecting the
information].
Surveys
& Contests
From time-to-time our site requests information from users
via surveys or contests. Participation in these surveys or
contests is completely voluntary and the user therefore has
a choice whether or not to disclose this information. The
requested information typically includes contact information
(such as name and shipping address), and demographic information
(such as zip code). Contact information will be used to notify
the winners and award prizes. Survey information will be used
for purposes of monitoring or improving the use and satisfaction
of this site and products. Users’ personally identifiable
information is not shared with third parties unless we give
prior notice and choice. Though we may use an intermediary
to conduct these surveys or contests, they may not use users’
personally identifiable information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing
a friend about our site, we ask them for the friend’s
name and email address. Niveus Media will automatically send
the friend a one-time email inviting them to visit the site.
Niveus Media does not store this information, it is used for
the sole purpose of sending this one-time email. The friend
may contact Niveus Media at http://niveusmedia.com/contact.htm
to request the removal of this information from our database.
Chat
Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose
personal information online - for example on message boards,
through e-mail, or in chat areas - that information can be
collected and used by others. In short, by posting personal
information online that is publicly accessible, you may receive
unsolicited messages from other parties in return.
Security
This Web site takes every precaution to protect our users’
information. When users submit sensitive information via the
Web site, their information is protected both online and off-line.
When
our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security
number), that information is encrypted and is protected with
the best encryption software in the industry - SSL. While
on a secure page, such as our order form, the lock icon on
the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when users are just ‘surfing’.
While
we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information
off-line. All of our users’ information, not just the
sensitive information mentioned above, is restricted in our
offices. Only employees who need the information to perform
a specific job (for example, our billing clerk or a customer
service representative) are granted access to personally identifiable
information. Finally, the servers that store personally identifiable
information are in a secure environment, in a locked facility.
If
users have any questions about the security at our Web site,
users can contact Niveus Media, http://niveusmedia.com/contact.htm
Notification of Changes
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other
places we deem appropriate so our users are always aware of
what information we collect, how we use it, and under what
circumstances, if any, we disclose it.
If,
however, we are going to use users’ personally identifiable
information in a manner different from that stated at the
time of collection we will notify users by email and by posting
a notice on our Web site for 30 days.
Contact
Information
If users have any questions or suggestions regarding our privacy
policy, please review our contact page.
http://niveusmedia.com/contact.htm
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